Level 2 Certificate in Understanding Behaviour that Challenges

Are you looking to complete a social care training course? This qualification aims to explore possible causes which could explain why people behave as they do, helping you to develop your understanding and deal with these situations in an appropriate way. You will look at the impact and possible justification for these behaviours, considering what the root cause could be. This course will equip you with pro-active strategies to support positive behaviour.


Unit 1: Understand behaviour that challenges

In this unit you will learn about how behaviour can be perceived as challenging. You will discover the underlying issues that affect behaviour and the impact it can have on others.

Unit 2: Understand how to support positive behaviour

This unit will help you to identify behavioural changes and triggers that may escalate behaviour. You will consider how strategies and support plans can promote positive behaviour. Throughout this unit, you will also gain an understanding of legislation that protects the rights of the individual.

Unit 3: Understand the importance of effective communication and the management of behaviour that challenges

This unit will increase your understanding of the impact communication can have on the management of behaviour that challenges. You will also discover how positive reinforcement and other techniques can de-escalate behaviour.

Unit 4: Understand the role of reflection and support for those involved in incidents of behaviour that challenges

In this unit you will learn about the importance of reflection following an incident of behaviour that challenges. This unit focuses on understanding the consequences of your actions and how to maintain your own well-being.

The benefits of this course include:

  • Learn from your own home, in your own time
  • Achieve a nationally recognised level 2 qualification
  • Access to award-winning learning and assessment materials
  • Subject specialist support from a Tutor and access to a Learner Support Advisor for everyday queries
  • Funding available – speak to one of our team for more information and to see if you are eligible.
  • This qualification could assist you in gaining the following employment opportunities and potential salaries:

    Care Worker – up to £19,834

    Personal Care Assistant – up to £20,407

    Registered Care Home Manager – up to £37,624

    Key Information

    Course Length 8-12 weeks
    average course length
    Awarding Body TQUK
    Course Level Level 2
    Funding Fully Funded
    Learning Method(s)

    Paper based
    learning materials
    with online assessment